OL2002: Address Book Does Not Import Correctly from Eudora 5.0 to Outlook 2002

View products that this article applies to.

This article was previously published under Q280930

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SYMPTOMS

When Outlook 2002 automatically detects and imports a Eudora 5.0 address book into Outlook 2002, the address entries in Outlook are not correct.

This behavior also occurs if you manually import a Eudora 5.0 address book into Outlook 2002.

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CAUSE

This behavior occurs because Eudora 5.0 is not compatible with Outlook 2002.

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WORKAROUND

To work around this behavior, export the Eudora 5.0 address book to a standard format, for example Microsoft Excel or a comma-separated values (.csv) file, and then import the data to Outlook 2002.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact any of the companies mentioned in this article, visit the following Microsoft Web site:

http://support.microsoft.com/gp/vendors (http://support.microsoft.com/gp/vendors)

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