Article ID: 280966 - View products that this article applies to.
This article was previously published under Q280966
If you request both a read receipt and a delivery receipt for messages that you send, and then send messages using your Hotmail account, you receive a read receipt, but you do not receive a delivery receipt.
This behavior occurs because Hotmail does not support delivery receipts.
To work around this behavior, select read receipts to confirm that the recipient has opened the message. To do this:
Contact us for more help
Connect with Answer Desk for expert help.