Folder Redirection settings are not applied

Article ID: 2811384 - View products that this article applies to.
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Symptoms

Scenario:

The Group policy is configured: Computer Configuration\Administrative Templates\windows Explorer - " Verify Old and New folder redirection targets point to the same share before redirecting" is Enabled to prevent data loss.

You configure Folder redirection for users to redirect multiple folders to a file server. For example:


Appdata               - > Local profile
Documents         -> \\filer1\<username>
Music                    -> \\filer1\<username>\My Music
Pictures                -> \\filer1\<username>\My Pictures
Videos                  -> \\filer1\<username>\My Videos
Contacts              -> \\filer1\<username>\Contacts
 Links                      -> \\filer1\<username>\Links
Downloads         -> \\filer1\<username>\Downloads

After logon only some folders are re-directed but others are not. For example the contact folder may be re-directed but no others. The behaviour of which folder gets redirected is inconsistent as well.

The problem happens regardless if the user previously had redirected folders or not.

If you Disable the GPO setting "Verify Old and New folder redirection targets..." the FR works as expected.

Cause

The problem is caused by a code defect in the FR component.

Resolution

To resolve the problem install Windows 7 Service Pack 1 or apply the hotfix from KB977229 - http://support.microsoft.com/kb/977229
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2811384 - Last Review: April 27, 2013 - Revision: 2.0
Applies to
  • Windows 7 Professional
  • Windows 7 Enterprise
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
Keywords: 
KB2811384

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