Article ID: 2811648 - View products that this article applies to.
When you enter a product key and then click Activate to active Microsoft Office 2013 for the first time on a new computer, you receive the following error message:
This product key is for Microsoft Office <Edition Name> 2013, which isn't currently installed
This issue may occur if you install KB2760624, KB2760621, or KB2752100 before you activate Office. If you do this, the following folder may be removed:
To resolve this issue, reinstall Office from the Office website or from another media. To download and reinstall Office from the Office website, go to the following Microsoft website:
Applies toThis article applies to:
Article ID: 2811648 - Last Review: January 31, 2013 - Revision: 1.0
Contact us for more help
Connect with Answer Desk for expert help.