Images May Be Missing on Search Results Pages Using POST Redirect

Article ID: 281197 - View products that this article applies to.
This article was previously published under Q281197
Expand all | Collapse all

SYMPTOMS

When you are retrieving results from Internet search pages, some banner images or other elements of the results page may not be displayed. Instead of an image, a white box with a red X is displayed, indicating that the image is missing.
Back to the top | Give Feedback

CAUSE

This issue can occur if the following conditions exist:
  • An external HTTP namespace handler is installed.
  • A POST operation that returns a Uniform Resource Locator (URL) in the form of an "HTTP 302 redirect" is used.
With an external HTTP namespace handler, Internet Explorer does not properly retrieve the "302 redirect" URLs that are returned from the POST operation. If the redirected URL is an image, the image is not displayed in Internet Explorer.

A third-party program such as RealNetworks RealDownload may be registered as an external HTTP namespace handler when it is installed.
Back to the top | Give Feedback

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276369
(http://support.microsoft.com/kb/276369/EN-US/ )
How to Obtain the Latest Service Pack for Internet Explorer 5.5
Back to the top | Give Feedback

WORKAROUND

After the results page is displayed, refresh the page by clicking Refresh on the toolbar, or by clicking Refresh on the View menu to retrieve the redirected URL and display the missing image.
Back to the top | Give Feedback

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 5.5 Service Pack 2.
Back to the top | Give Feedback

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Back to the top | Give Feedback

Properties

Article ID: 281197 - Last Review: January 29, 2007 - Revision: 3.1
APPLIES TO
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.01
Keywords: 
kb3rdparty kbprb KB281197
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Back to the top | Give Feedback

Give Feedback

 
Back to the topBack to the top