You cannot schedule a File Management task accurately in Windows Server 2008 R2 or in Windows Server 2012

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Article ID: 2812416 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You install the Microsoft File Server Resource Manager role service on a computer that is running Windows Server 2008 R2 or Windows Server 2012.
  • You create a File Management task in the File Server Resource Manager (FSRM) console.
  • You set a monthly schedule and select one of the Schedule Task Monthly options in the Schedule tab, such as third, fourth, or last, as referred to in the following screen shot:

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    2819413
In this scenario, the following issue occurs when you click OK, and then click OK on the Schedule tab:
  • If you selected third or last, you receive an error message that resembles the following:
    The operation or the specified combination of parameters is not supported.
  • If you selected fourth, the File Management task seems to be created successfully. However, when you reopen the schedule property, it is displayed as third instead.

Resolution

Update information for Windows Server 2012

To resolve this issue in Windows Server 2012, install update rollup 2855336. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2855336 Windows RT, Windows 8, and Windows Server 2012 update rollup: July 2013

Hotfix information for Windows Server 2008 R2

To resolve this issue in Windows Server 2008 R2, install the hotfix that is described in this article.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 or Windows Server 2008 R2 Service Pack 1 (SP1).

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.1.760 0.17xxxWindows Server 2008 R2RTMGDR
    6.1.760 0.21xxxWindows Server 2008 R2RTMLDR
    6.1.760 1.18xxxWindows Server 2008 R2SP1GDR
    6.1.760 1.22xxxWindows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Classification_csv.xslNot applicable2,86822-Jul-200923:36Not applicable
Classification_html.xslNot applicable6,89222-Jul-200923:36Not applicable
Classification_txt.xslNot applicable6,02622-Jul-200923:36Not applicable
Common_csv.xslNot applicable12,01522-Jul-200923:36Not applicable
Common_html.xslNot applicable21,53422-Jul-200923:36Not applicable
Common_txt.xslNot applicable17,65222-Jul-200923:36Not applicable
Duplicatefiles_csv.xslNot applicable5,56022-Jul-200923:36Not applicable
Duplicatefiles_html.xslNot applicable9,61522-Jul-200923:36Not applicable
Duplicatefiles_txt.xslNot applicable9,58422-Jul-200923:36Not applicable
Expiration_csv.xslNot applicable4,32522-Jul-200923:36Not applicable
Expiration_html.xslNot applicable8,57622-Jul-200923:36Not applicable
Expiration_txt.xslNot applicable8,61322-Jul-200923:36Not applicable
Filesbyowner_csv.xslNot applicable2,51122-Jul-200923:36Not applicable
Filesbyowner_html.xslNot applicable5,42722-Jul-200923:36Not applicable
Filesbyowner_txt.xslNot applicable5,35422-Jul-200923:36Not applicable
Filesbyproperty_csv.xslNot applicable2,51022-Jul-200923:36Not applicable
Filesbyproperty_html.xslNot applicable6,54322-Jul-200923:36Not applicable
Filesbyproperty_txt.xslNot applicable5,66422-Jul-200923:36Not applicable
Filesbytype_csv.xslNot applicable4,74522-Jul-200923:36Not applicable
Filesbytype_html.xslNot applicable5,40722-Jul-200923:36Not applicable
Filesbytype_txt.xslNot applicable5,38422-Jul-200923:36Not applicable
Filescreenaudit_csv.xslNot applicable2,41022-Jul-200923:36Not applicable
Filescreenaudit_html.xslNot applicable5,10222-Jul-200923:36Not applicable
Filescreenaudit_txt.xslNot applicable5,04822-Jul-200923:36Not applicable
Functions.xslNot applicable8,21422-Jul-200923:36Not applicable
Largefiles_csv.xslNot applicable2,58422-Jul-200923:36Not applicable
Largefiles_html.xslNot applicable4,75422-Jul-200923:36Not applicable
Largefiles_txt.xslNot applicable4,44822-Jul-200923:36Not applicable
Leastrecentlyaccessed_csv.xslNot applicable2,56022-Jul-200923:36Not applicable
Leastrecentlyaccessed_html.xslNot applicable4,75022-Jul-200923:36Not applicable
Leastrecentlyaccessed_txt.xslNot applicable4,78422-Jul-200923:36Not applicable
Mostrecentlyaccessed_csv.xslNot applicable2,55922-Jul-200923:36Not applicable
Mostrecentlyaccessed_html.xslNot applicable4,74622-Jul-200923:36Not applicable
Mostrecentlyaccessed_txt.xslNot applicable4,78022-Jul-200923:36Not applicable
Offparser.dll12.0.6212.10001,670,56022-Jul-200923:36x64
Offparser.srm.manifestNot applicable55322-Jul-200923:36Not applicable
Quotausage_csv.xslNot applicable3,85722-Jul-200923:36Not applicable
Quotausage_html.xslNot applicable8,94222-Jul-200923:36Not applicable
Quotausage_txt.xslNot applicable8,94522-Jul-200923:36Not applicable
Reportsettings.xmlNot applicable1,99622-Jul-200923:36Not applicable
Shadowreport_csv.xslNot applicable7,21422-Jul-200923:36Not applicable
Shadowreport_html.xslNot applicable11,12022-Jul-200923:36Not applicable
Shadowreport_txt.xslNot applicable10,99222-Jul-200923:36Not applicable
Sort.htcNot applicable6,77722-Jul-200923:36Not applicable
Srmhost.exe6.1.7600.2144376,28809-Feb-201303:37x64
Srmstormod.dll6.1.7600.21443422,40009-Feb-201306:07x64
Warning.jpgNot applicable87222-Jul-200923:36Not applicable
Dirquota.exe6.1.7600.21443298,49609-Feb-201303:38x64
Filescrn.exe6.1.7600.21443294,40009-Feb-201303:38x64
Storrept.exe6.1.7600.21443209,92009-Feb-201303:38x64
Srm.dll6.1.7600.21443266,75209-Feb-201306:07x64
Srmclient.dll6.1.7600.2144395,23209-Feb-201306:07x64
Srmscan.dll6.1.7600.214431,253,37609-Feb-201306:07x64
Srmtrace.dll6.1.7600.2144399,32809-Feb-201306:07x64
Srm_ps.dll6.1.7600.2144324,06409-Feb-201306:07x64
Fsrmmsvr.exe6.1.7600.17232280,06408-Feb-201319:15x64
Srm.mofNot applicable25,16413-Jul-200920:21Not applicable
Srmglobalsettings.xmlNot applicable1,35810-Jun-200920:56Not applicable
Srmsvc.dll6.1.7600.172323,481,08808-Feb-201319:07x64
Fsrmmsvr.exe6.1.7600.21442287,23208-Feb-201319:25x64
Srm.mofNot applicable25,16408-Feb-201312:58Not applicable
Srmglobalsettings.xmlNot applicable1,35822-Jul-200923:36Not applicable
Srmsvc.dll6.1.7600.214423,491,32808-Feb-201319:18x64
Fsrmmsvr.exe6.1.7601.18075287,23208-Feb-201316:45x64
Srm.mofNot applicable25,16420-Nov-201003:52Not applicable
Srmglobalsettings.xmlNot applicable1,35805-Nov-201002:08Not applicable
Srmsvc.dll6.1.7601.180753,491,32808-Feb-201316:23x64
Fsrmmsvr.exe6.1.7601.22245287,23208-Feb-201318:34x64
Srm.mofNot applicable25,16420-Nov-201003:52Not applicable
Srmglobalsettings.xmlNot applicable1,35805-Nov-201002:08Not applicable
Srmsvc.dll6.1.7601.222453,491,84008-Feb-201318:28x64
Srmgui.dll6.1.7600.172322,547,71211-Feb-201310:56x86
Srmgui.dll6.1.7600.214432,547,71209-Feb-201305:33x86
Srmgui.dll6.1.7601.180752,547,71208-Feb-201315:47x86
Srmgui.dll6.1.7601.222462,547,71209-Feb-201304:58x86
Srmreports.dll6.1.7600.21443643,07209-Feb-201306:19x86
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
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File nameAmd64_microsoft-windows-f..toragereportservice_31bf3856ad364e35_6.1.7600.21443_none_8758291be800bad7.manifest
File versionNot applicable
File size69,958
Date (UTC)09-Feb-2013
Time (UTC)06:47
PlatformNot applicable
File nameAmd64_microsoft-windows-fsrm-cli_31bf3856ad364e35_6.1.7600.21443_none_97cc195d464a75c9.manifest
File versionNot applicable
File size3,682
Date (UTC)09-Feb-2013
Time (UTC)06:50
PlatformNot applicable
File nameAmd64_microsoft-windows-fsrm-common_31bf3856ad364e35_6.1.7600.21443_none_2656626d93800888.manifest
File versionNot applicable
File size128,999
Date (UTC)09-Feb-2013
Time (UTC)06:48
PlatformNot applicable
File nameAmd64_microsoft-windows-fsrm-service_31bf3856ad364e35_6.1.7600.17232_none_fcf94605e042dac9.manifest
File versionNot applicable
File size56,015
Date (UTC)08-Feb-2013
Time (UTC)19:42
PlatformNot applicable
File nameAmd64_microsoft-windows-fsrm-service_31bf3856ad364e35_6.1.7600.21442_none_fd7814caf96893ab.manifest
File versionNot applicable
File size56,015
Date (UTC)08-Feb-2013
Time (UTC)19:54
PlatformNot applicable
File nameAmd64_microsoft-windows-fsrm-service_31bf3856ad364e35_6.1.7601.18075_none_feb76439dd87027e.manifest
File versionNot applicable
File size56,015
Date (UTC)08-Feb-2013
Time (UTC)17:09
PlatformNot applicable
File nameAmd64_microsoft-windows-fsrm-service_31bf3856ad364e35_6.1.7601.22245_none_ff6172aef68c4b9c.manifest
File versionNot applicable
File size56,015
Date (UTC)08-Feb-2013
Time (UTC)19:04
PlatformNot applicable
File nameMsil_srmgui_31bf3856ad364e35_6.1.7600.17232_none_071a7604c4da03fc.manifest
File versionNot applicable
File size7,866
Date (UTC)11-Feb-2013
Time (UTC)11:16
PlatformNot applicable
File nameMsil_srmgui_31bf3856ad364e35_6.1.7600.21443_none_079a4513ddfed635.manifest
File versionNot applicable
File size7,866
Date (UTC)09-Feb-2013
Time (UTC)07:28
PlatformNot applicable
File nameMsil_srmgui_31bf3856ad364e35_6.1.7601.18075_none_08d89438c21e2bb1.manifest
File versionNot applicable
File size7,866
Date (UTC)08-Feb-2013
Time (UTC)16:02
PlatformNot applicable
File nameMsil_srmgui_31bf3856ad364e35_6.1.7601.22246_none_0983a2f7db228e26.manifest
File versionNot applicable
File size7,866
Date (UTC)09-Feb-2013
Time (UTC)05:23
PlatformNot applicable
File nameMsil_srmreports_31bf3856ad364e35_6.1.7600.21443_none_dfa27fdf357185ef.manifest
File versionNot applicable
File size1,588
Date (UTC)09-Feb-2013
Time (UTC)06:43
PlatformNot applicable
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Properties

Article ID: 2812416 - Last Review: July 9, 2013 - Revision: 2.0
Applies to
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2812416

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