Online resources for books, training, tips, updates, development, solution providers, and support for Visio 2000 and Visio 2002

This article lists some educational and training resources that are available to help you learn Microsoft Visio 2000.

Technical Resources

The FAQs & Highlights Web sites offer links to frequently asked questions about known issues; the Microsoft Knowledge Base; instructional and how-to information; utilities, updates and add-ins; troubleshooters; links to support webcasts; and additional resources.
The Microsoft Visio 2002 Resource Kit gives IT professionals the tools, information, and examples they need to deploy Visio 2002 in an enterprise environment.
Learn Visio 2000 (for the advanced user), by Ralph Grabowski, published by Wordware Publishing.

Visio 2000 The Official Guide by John Hedtke and Elisabeth Knottingham, published by Osborne Publishing.

Visio 2000 for Dummies by Debbie Walkowski, published by IDG Books Worldwide

Other Resources

PressPass (http://www.microsoft.com/presspass/features/2003/may03/05-20visio2003.mspx)

Microsoft Visio 2000 Overview (http://www.microsoft.com/technet/archive/visio/visio2000/maintain/custom.mspx)

The Visio Developer Center on MSDN (http://msdn.microsoft.com/visio/)

The Visio Product Page on the Microsoft Office Site (http://www.microsoft.com/office/visio/)

Visio Solution Provider Network (http://apps5.oingo.com/apps/domainpark/domainpark.cgi?client=netw8744&s=VISIOPARTNERS.COM)

Microsoft Visio Assistance Center (http://office.microsoft.com/assistance)

Microsoft Visio Network Center (http://netc.members.microsoft.com)

http://www.visimation.com/visio-training.asp (http://www.visimation.com/visio-training.asp)

Visio Training by Online Consulting (http://www.onlc.com/locsch.asp?ccode=WVS)

Corporate Training Group (http://www.ctgtraining.com/)

TC Training Consultant Inc. (http://www.tctrng.com/pctraining.htm)

Premier Microsoft Visio Partners

The following Premier Partners have extensive experience with deploying and developing Microsoft Visio solutions for their customers:

• Visimation (http://www.visimation.com)
• AD Experts (http://www.innovate.ie/active-directory-experts.php)
• Automation Associates (http://www.automationassociates.net/)
• Sargent and Lundy (http://www.slchicago.com/infotech/)

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Microsoft Support Options

If you cannot resolve this issue, several support options are available to assist you.

Quickly Find Answers Yourself Online

Use Microsoft Online Support to search the Microsoft Knowledge Base and other technical resources for fast, accurate answers. You can also customize the site to control your search.

To begin your search, browse to the following Web site:

Microsoft Product Support

Contact a Microsoft Product Support professional to assist you with troubleshooting problems.

For more information about obtaining help with troubleshooting Microsoft Windows, click Help Topics on the Help menu in Windows Explorer. On the Contents tab, double-click to open the Troubleshooting book. Then double-click to open the Contact Microsoft Technical Support book to view your support options.

For more information about obtaining help with troubleshooting Microsoft Visio, click About Microsoft visio on the Help menu, and then click Tech Support.

Microsoft Solution Providers

Microsoft Solution Providers are independent organizations that have teamed with Microsoft to use technology to solve business problems for companies of all sizes and industries.

To locate a Microsoft Solution Provider in your area in the U.S. and Canada, call the Microsoft Sales Information Center at (800) 426-9400. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at: