IEEE 1394 DV Cameras May Not be Recognized When Connected With IEEE 1394 Storage Device

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This article was previously published under Q281286

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SYMPTOMS

When two different IEEE 1394 devices are plugged into a computer with an 866-MHz or faster processor, and at least three IEEE 1394 ports, one of the IEEE 1394 devices may not be recognized. This problem can occur when an IEEE 1394 hard disk (acting as a repeater) and an IEEE 1394 DV camera were connected.

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CAUSE

This behavior is a result of the 1394 driver incorrectly handling device time-outs.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size    File name
   -------------------------------------------------------
   5/29/2001   09:30a  5.0.2195.3649  41,584  1394bus.sys
   5/29/2001   09:30a  5.0.2195.3649  37,424  Ohci1394.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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