The owner of a mail-enabled security group in Office 365 can't manage the group in the Exchange admin center if the group is hidden from the global address list

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Article ID: 2813640 - View products that this article applies to.
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PROBLEM

The owner of a security group can't view or manage a mail-enabled security group by using the Exchange admin center in Office 365 if the group is hidden from the global address list (GAL). However, a global admin can view the security group in the Exchange admin center. This occurs even though the owner is listed in the ManagedBy attribute of the group.

CAUSE

This behavior is by design. Owners of security groups can't manage a group in Exchange admin center if the group is hidden from the GAL. 

SOLUTION

To work around this behavior, follow these steps:
  1. Create a role group, and then assign the Distribution Group role to that role group. For more information about how to create role groups, see Manage Role Groups.
  2. Add the users who have to manage groups that are hidden from the GAL to the role group. For more information about how to add or remove role group members, see Manage Role Groups.

MORE INFORMATION

Still need help? Go to the Office 365 Community website.

Properties

Article ID: 2813640 - Last Review: July 3, 2014 - Revision: 6.0
Applies to
  • Microsoft Exchange Online
Keywords: 
o365 o365e o365a o365022013 o365m KB2813640

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