How To Troubleshoot ASP 0115 Errors in IIS

Article translations Article translations
Article ID: 281674
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 7.0 running on Microsoft Windows Server 2008. IIS 7.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/prodtech/IIS.mspx
For more information about IIS 7.0, visit the following Microsoft Web site:
http://www.iis.net/default.aspx?tabid=1
Expand all | Collapse all

On This Page

Summary

When you open Active Server Pages (ASP) pages on your Internet Information Server (IIS) or Internet Information Services (IIS) Web site, you may receive an ASP 0115 error message on the page. This error message indicates that the ASP processor experienced an error while it processed the page and that the ASP processor handled the error. ASP 0115 errors can be caused by a number of different issues and typically do not cause IIS to quit unexpectedly. This article describes how to troubleshoot these errors.

Turn Off Debug Exception Catching

To turn off debug exception catching, follow these steps:

Microsoft Windows NT 4.0 Server

  1. Click Start, point to Programs, click Windows NT 4.0 Option Pack, click Microsoft Internet Information Server, and then click Internet Service Manager.
  2. Expand Internet Information Server.
  3. Right-click the computer name, and then click Properties.
  4. In the Master Properties drop-down list box, click WWW Service, and then click Edit.
  5. Click the Home Directory tab, and then click Configuration.
  6. On the Process Options tab, click to clear the Enable Debug Exception Catching check box.
  7. Click OK to close the Application Configuration dialog box, click OK to close the WWW Service Master Properties dialog box, and then click OK to close the Server Name window.

Microsoft Windows 2000 Server

  1. Click Start, point to Programs, click Administrative Tools, and then click Internet Service Manager.
  2. In the ISM, right-click the computer name, and then click Properties.
  3. In the Master Properties drop-down list box, click WWW Service, and then click Edit.
  4. Click the Home Directory tab, and then click Configuration.
  5. On the Process Options tab, click to clear the Enable Debug Exception Catching check box.
  6. Click OK to close the Application Configuration dialog box, click OK to close the WWW Service Master Properties dialog box, and then click OK to close the Server Name window.

Microsoft Windows XP Professional

  1. Click Start, point to All Programs, click Administrative Tools, and then click Internet Information Services.
  2. Expand the Web Sites folder.
  3. Under Internet Information Services, right-click the Web Sites folder, and then click Properties.
  4. In the Master Properties drop-down list box, click WWW Service, and then click Edit.
  5. Click the Home Directory tab, and then click Configuration.
  6. On the Process Options tab, click to clear the Enable Debug Exception Catching check box.
  7. Click OK to close the Application Configuration dialog box, click OK to close the WWW Service Master Properties dialog box, and then click OK to close the Server Name window.

Download the latest Microsoft Debugging Tools for Windows

Download the latest Microsoft debugging tools for Windows. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/whdc/devtools/ddk/default.mspx

Run AutoDump Plus

  1. At a command prompt, run the following command in the directory of the debugger (C:\Program files\Debugging tools for windows) to run AutoDump Plus:
    cscript adplus.vbs -crash -iis -o c:\PATHTOPUTFILESIN
    NOTE: By using the -o switch, you can specify where you want the memory dump files to be created.

  2. After the problem has occurred and a memory dump file has been created, either open a support case with Microsoft Product Support Services for help in deciphering the memory dump, or you can use Windbg.exe (which is installed with the debuggers) to examine the file.

Contact Product Support Services

After the problem has occurred and a memory dump file has been created, you can open a support case with Microsoft Product Support Services for help in deciphering the memory dump. To contact PSS, visit the following Microsoft Web site:
Welcome to Microsoft Help and Support
http://support.microsoft.com/default.aspx

References

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
286350 How To Use ADPlus to Troubleshoot "Hangs" and "Crashes"

Properties

Article ID: 281674 - Last Review: June 19, 2014 - Revision: 8.0
Keywords: 
kbhowtomaster KB281674

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com