Toolbar Icons Disappear When Using Internet Explorer

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View products that this article applies to.

This article was previously published under Q281685

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SYMPTOMS

When you are using Internet Explorer 5.5, some of the toolbar icons may start to disappear, and do not return until a new instance of the browser is loaded.

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To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954 (http://support.microsoft.com/kb/267954/EN-US/ ) How to Obtain the Latest Internet Explorer 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time     Version         Size        File name     Platform
   --------------------------------------------------------------------
   01/08/2001  05:19p   5.50.4301.500   1,146,640   Shdocvw.dll   x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.

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APPLIES TO

Microsoft Internet Explorer 5.5

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kbhotfixserver kbqfe kbie550presp2fix kbprb KB281685

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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