SMS: How to Obtain and Install Systems Management Server 2.0 Service Pack 3

This article describes how to upgrade Systems Management Server (SMS) 2.0 with Service Pack 3 (SP3).

When you upgrade SMS 2.0 with SP3, the steps to upgrade may vary depending on the status of your current SMS 2.0 installation. Please read these instructions completely before you download SP3 for SMS 2.0.

NOTE: SMS 2.0 SP3 and all future SMS service packs require that SMS 2.0 Service Pack 2 (SP2) be installed before you upgrade. It is recommended that you install the SMS 2.0 SP2 Full Installation CD. Information about how to obtain this CD is available later in this article.

SMS 2.0 SP3 supports the following installation methods:

• A new secondary site installation that is created from the SP3 CD source.
• The SMS Administrator console installation that is installed using the SP3 CD source.
• A primary site upgrade from an existing SMS 2.0 SP2 site only.
• A secondary site upgrade from an existing SMS 2.0 SP2 secondary site only.
• An SMS Administrator console upgrade from an existing SMS 2.0 SP2 console only.
• Removing an SMS 2.0 SP3 site.
• Modifying or resetting an SMS 2.0 SP3 site.

SMS 2.0 SP3 does not support the following methods:

• A primary site installation that does not have an existing SMS 2.0 SP2 site. Note that SP3 can only upgrade a primary site.
• An installation which uses an SP3 installation image to add optional components to an SP2 site.

SMS 2.0 SP3 requires SP2 for installation. If you need to upgrade an SMS 2.0 primary site, secondary site, or Administrator console that has not already been upgraded to SP2, you must first upgrade it to SP2, and then upgrade it to SP3.

For additional information about determining whether the SMS-based server has SP2 installed, click the article number below to view the article in the Microsoft Knowledge Base: You can obtain SMS 2.0 SP2 by using any of the following methods:

• Members of volume programs such as Open or Select can order the SP2 Full Installation CD by calling 1-800-248-0655.
• Retail customers can order the SP2 Full Installation CD as replacements for existing SP1 or no service pack (noSP) media by calling Microsoft Sales at 1-800-426-9400.
• The SP2 Full Installation CD is shipped with all new SMS 2.0 Server Licenses.
• The SP2 Full Installation CD is located in the August 2000 issue of Microsoft Select.
• The SP2 Full Installation CD is included with all SMS products that are shipped after July 2000.
• The SP2 Upgrade image can be downloaded from the following Microsoft Web site:
  http://technet.microsoft.com/en-us/sms/bb676805.aspx (http://technet.microsoft.com/en-us/sms/bb676805.aspx)
  NOTE: The SP2 Upgrade CD can be also be ordered from this Web site.
• The SP2 Upgrade CD is located in the August 2000 issue of TechNet.

If your SMS 2.0 installation already has SP 2 installed, you can download SP4 from the following Microsoft Web site: NOTE: SP4 does not use the CD Patch tool that is used in the previous SMS SP1 and SP2 downloads.

Installing SP3

To install SMS 2.0 SP4, follow these steps:

1. Download the language version of SP4 that you need to a local computer.
2. Copy the downloaded SP4 .exe file to a folder on the SMS-based site server that you want to upgrade.
3. Run the .exe file (it is a self-extracting WinZip .exe file).
4. Run Setup.exe from the SP4 image that you extracted.

For more information about SMS 2.0 SP4, review the release notes that are included in the Installation Readme file that is located at the following Microsoft Web site: You can also review the the Operation Readme files that are available at the following Microsoft Web site: This information is also included in the new SMS 2.0 SP3 image.

For additional information about deploying service packs with SMS 2.0, please see the SMS 2.0 Deployment technical paper that is located at the following Microsoft Web site: