Summary
The Threat Management Gateway 2010 Interactive Diagnostics Package was designed to collect a comprehensive set of information for troubleshooting TMG 2010 issues. The Threat Management Gateway 2010 Interactive Diagnostic makes use of the TMG Data Packager. The Diagnostic can collect either Static or Scenario-based "real-time" data.
More Information
This article describes the information that may be collected from a machine when running.
Information Collected
TMG Data Packager
Description |
File Name |
The TMG Data Packager creates a single cab file containing Forefront TMG diagnostic information that can be easily sent to Microsoft Product Support Services for analysis |
TmgPackage.cab |
Event Logs - General
Description |
File Name |
System and Application Event logs from the last 45 days - text, CSV and EVTX formats |
{Computername}_evt_System.* |
System Information
Description |
File Name |
System Information collected using the MSInfo32 tool- text and NFO formats |
{Computername}_msinfo32.* |
Update History
Description |
File Name |
Collects a list of installed updates and hotfixes- text and CSV formats |
{Computername}_Hotfixes.* |
NetSh TMG show all
Description |
File Name |
Collects the following TMG information: |
{Computername}_NetShTmgShowAll.txt |
Additional Information
· This Diagnostic may collect any of the following information:
· TMG Best Practice Analyzer
· ISAInfo
· Oakley logs
· Netlogon logs
· TMG Performance Monitor logs
· TMG Change Tracking logs
· Update Center logs
· NetStat information
· MSDE Error logs
· System and Application Event logs
· TMG logs
· Network Captures
· TMG tracing logs
References
KB973559 - Frequently asked questions about the Microsoft Support Diagnostic Tool (MSDT) for Windows 7
http://support.microsoft.com/kb/973559