Indexing Service Loses File System Change Notification Request

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This article was previously published under Q282185

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SYMPTOMS

The Indexing service version 3.0 on Windows 2000 loses file system change notification. When this occurs, it may result in incomplete index information.

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The Indexing service loses file system change notification. The netmon trace demonstrates the STATUS_OBJECT_NAME_NOT_FOUND error that causes the Site Server Indexing service to fail to receive notification that documents need to be indexed.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time     Version         Size     File name
   -------------------------------------------------------
   2/7/2001   03:53p   5.0.2195.3228   369,008  Mrxsmb.sys
   2/2/2001   06:44p   5.0.2195.3222   130,992  Rdbss.sys

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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