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XADM: Site Addressing Generates Incorrect SMTP Address for "%g.%s.%m"

Article ID: 282314 - View products that this article applies to.

This article was previously published under Q282314

SYMPTOMS

Exchange 2000 Server site addressing may generate incorrect Simple Mail Transfer Protocol (SMTP) addresses for "%g.%s.%m". If there is no surname (last name) value entered, the SMTP address that results is "alias.alias", instead of "alias".

For additional information about a similar problem that may occur in Microsoft Exchange Server version 5.5, click the following article number to view the article in the Microsoft Knowledge Base:

258705

(http://support.microsoft.com/kb/258705/EN-US/ )

XADM: Site Addressing Is Generating Incorrect SMTP Address for "%g.%s.%m"

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CAUSE

This problem can occur if a user has no last name; the alias is copied to the last name field in the recipient information structure before the recipient information is passed to the proxy generator.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378

(http://support.microsoft.com/kb/301378/EN-US/ )

XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

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