Article ID: 2823900 - View products that this article applies to.
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This article outlines the supported Windows 8\RT policy parameters for Exchange ActiveSync (EAS) Mailbox Policies.  EAS mailbox policies let you apply a common set of policy or security settings to a user or group of users’ mobile devices. 

More information

Exchange ActiveSync (EAS) Mailbox Policies are what the Exchange Administrator configures as a requirement for mobile devices connecting to Exchange using EAS.  Exchange Administrators can create mobile device mailbox policies to apply a common set of policies or security settings to a collection of users, not to be confused with Group Policy.

Windows 8\RT Supported Policy Parameters for EAS mailbox policies:
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Exchange Server 2007Exchange Server 2010Exchange Server 2013
AllowSimpleDevicePassword  AllowSimpleDevicePasswordAllowSimpleDevicePassword

Group Policy is an infrastructure that allows you to implement specific configurations for users and computers distributed via an Enterprise membership, i.e. joining the domain and requires Active Directory, etc. Because Windows RT devices cannot be joined to a domain, Group Policy settings cannot be applied.


For more information on configuring your device to connect to Exchange Server, see the following article from the Knowledge Base online:

How to configure an Exchange account and how to troubleshoot Exchange account connectivity issues in the Mail app in Windows 8 and Windows RT

For more information about the Mail app, EAS Policy or Group Policy, go to the following Microsoft TechNet websites:

Supporting Windows 8 Mail in your organization

Mobile Device Mailbox Policies

Group Policy

The Troubleshoot ActiveSync with Exchange Server guided walkthrough helps troubleshoot the following issues:
  • Unable to create a profile on the device
  • Unable to connect to the server
  • Mail issues
  • Calendaring issues
  • Delays on device/CAS performance


Article ID: 2823900 - Last Review: February 18, 2014 - Revision: 2.0
Applies to
  • Windows 8
  • Windows 8 Pro
  • Windows RT

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