Article ID: 2823902 - View products that this article applies to.
When you use Microsoft Outlook 2010 and Windows Desktop Search (WDS) is configured to index Outlook data, the search results include Outlook items such as email, contacts, and so on.
However, after you install Lync 2013, you are no longer able to open the Outlook 2010 items that are listed in the Windows Search results. Additionally, you may notice that the Outlook items that are listed in the Windows Search results are displayed with the new Outlook 2013 icon.
By default, Outlook 2013 data is not displayed in Windows Search results. Although you do not have Outlook 2013 installed, having Lync 2013 installed in a mixed environment that has Outlook 2010 results in unexpected behavior. Outlook 2010 items are displayed in the Windows Search results. However, you cannot open them.
To work around this issue, use one of the following methods: