Article ID: 2824661 - View products that this article applies to.
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After you install Microsoft Office for Mac 2011 and try to activate it to use with Office 365 in Japan, you can't complete the process. Although you're prompted to enter a product key, the Sign in to an existing Office 365 subscription option isn't available.
To work around this issue, follow these steps:
This issue occurs in Office 365 when the time zone on the computer is set to Japan Standard Time.
Still need help? Go to the Office 365 Community
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