Article ID: 2824661 - View products that this article applies to.
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Am I using Office 365 after the service upgrade?
After you install Microsoft Office for Mac 2011 and try to activate it to use with Office 365 in Japan, you can't complete the process. Although you're prompted to enter a product key, the Sign in to an existing Office 365 subscription option isn't available.
To work around this issue, follow these steps:
This issue occurs in Office 365 when the time zone on the computer is set to Japan Standard Time.
Still need help? Go to the Office 365 Community