Article ID: 2824780 - View products that this article applies to.
Not sure what release of Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
You may experience one of the following issues in the Microsoft Office 365 portal:
Note If you have a hybrid deployment in which some of your DNS records can't point to Office 365, you can safely ignore the status.
To fix this issue, click Setup in progress, and then complete the remaining steps in the Add a domain Wizard. This includes adding all the Domain Name System (DNS) records that are provided in step 3 of the wizard at your DNS hosting provider or domain registrar.
After step 1 of the wizard is completed, you can use the domain in Office 365. Any DNS records that you add for Office 365 will work even if the status is displayed as Setup in progress. Just remember that it may take as long as 72 hours for the DNS changes that you made to propagate across the Internet.
This issue occurs if you haven't completed all the steps in the Add a domain Wizard, you have DNS configuration errors, or you haven't waited up to 72 hours for the DNS records to propagate.
Still need help? Go to the Office 365 Community
Article ID: 2824780 - Last Review: October 28, 2013 - Revision: 6.0