Protocol driver doesn't set packet filter on the bindings of miniport drivers when you use Wanarp.sys in Windows 8 or Windows Server 2012

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Article ID: 2825160 - View products that this article applies to.
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Symptoms

Assume that you try to connect to a firewall device by using Point-to-Point Tunneling Protocol (PPTP) on a Windows 8-based or a Windows Server 2012-based client computer. You create the PPTP connection successfully and an IP address is assigned to the computer. However, you cannot access the resources behind the firewall.

For example, you connect to a Juniper SSG firewall by using the Junos Pulse 3.1. Then, you try to access the resources behind the Juniper SSG firewall. In this situation, you cannot access the resources successfully.

Cause

This issue occurs because WanARP sends NDIS_OID_REQUEST structures by using an uninitialized port number to miniport drivers. Therefore, the WanARP protocol driver that binds to the miniport driver does not set a Packet Filter on the miniport bindings. This occurs if the miniport is one of the following Network Driver Interface Specification (NDIS) versions:
  • NDIS 5.0.
  • NDIS 6.3 that has the following flag set:

    NDIS_MINIPORT_ATTRIBUTES_NO_OID_INTERCEPT_ON_NONDEFAULT_PORTS.
Note The incoming packets that are received at the miniport driver are not delivered to the protocol driver.

Resolution

Update information

To resolve this issue, install the Windows 8 and Windows Server 2012 update rollup 2836988. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2836988 Windows 8 and Windows Server 2012 update rollup: May 2013

Hotfix information

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 Or, if you do not want to install update rollup 2836988, you can install the hotfix that is described in this article.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows RT, Windows 8, or Windows Server 2012.

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

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The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows RT, Windows 8, and Windows Server 2012 file information notes
Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
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    VersionProductMilestoneService branch
    6.2.920 0.16 xxxWindows RT, Windows 8, and Windows Server 2012RTMGDR
    6.2.920 0.20 xxxWindows RT, Windows 8, and Windows Server 2012RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows RT, Windows 8, and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For Windows RT
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File nameFile versionFile sizeDateTimePlatform
Cis.scpNot applicable73506-Jul-201220:16Not applicable
Ndproxy.sys6.2.9200.1642049,66420-Sep-201205:16Not applicable
Ndptsp.tsp6.2.9200.1642049,15220-Sep-201205:35Not applicable
Pppmenu.scpNot applicable2,81706-Jul-201220:16Not applicable
Rasbase-ppdlic.xrm-msNot applicable3,06506-Mar-201304:43Not applicable
Rascfg.dll6.2.9200.16420100,86420-Sep-201205:34Not applicable
Rasctrnm.hNot applicable1,82006-Jul-201220:16Not applicable
Rasdiag.dll6.2.9200.1642062,46420-Sep-201205:34Not applicable
Rasmxs.dll6.2.9200.1642031,23220-Sep-201205:34Not applicable
Rasser.dll6.2.9200.1642022,52820-Sep-201205:34Not applicable
Wanarp.sys6.2.9200.1655068,09606-Mar-201303:20Not applicable
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For all supported x86-based versions of Windows 8
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File nameFile versionFile sizeDateTimePlatform
Cis.scpNot applicable73506-Jul-201219:47Not applicable
Kmddsp.tsp6.2.9200.1642038,91220-Sep-201205:55Not applicable
Ndistapi.sys6.2.9200.1642020,48020-Sep-201205:30x86
Ndproxy.sys6.2.9200.1655048,64006-Mar-201304:01x86
Ndptsp.tsp6.2.9200.1642051,20020-Sep-201205:55Not applicable
Pppmenu.scpNot applicable2,81706-Jul-201219:47Not applicable
Rasbase-ppdlic.xrm-msNot applicable3,06506-Mar-201306:08Not applicable
Rascfg.dll6.2.9200.16420108,54420-Sep-201205:54x86
Rasctrnm.hNot applicable1,82006-Jul-201219:47Not applicable
Rasdiag.dll6.2.9200.1642059,39220-Sep-201205:54x86
Rasmxs.dll6.2.9200.1642032,76820-Sep-201205:54x86
Rasser.dll6.2.9200.1642022,01620-Sep-201205:54x86
Wanarp.sys6.2.9200.1655070,65606-Mar-201303:59x86
Cis.scpNot applicable73506-Jul-201219:58Not applicable
Kmddsp.tsp6.2.9200.2052138,91220-Sep-201205:56Not applicable
Ndistapi.sys6.2.9200.2052120,48020-Sep-201205:30x86
Ndproxy.sys6.2.9200.2052148,64020-Sep-201205:29x86
Ndptsp.tsp6.2.9200.2052151,20020-Sep-201205:56Not applicable
Pppmenu.scpNot applicable2,81706-Jul-201219:58Not applicable
Rasbase-ppdlic.xrm-msNot applicable3,06506-Mar-201305:21Not applicable
Rascfg.dll6.2.9200.20521108,54420-Sep-201205:55x86
Rasctrnm.hNot applicable1,82006-Jul-201219:58Not applicable
Rasdiag.dll6.2.9200.2052159,39220-Sep-201205:55x86
Rasmxs.dll6.2.9200.2052132,76820-Sep-201205:55x86
Rasser.dll6.2.9200.2052122,01620-Sep-201205:55x86
Wanarp.sys6.2.9200.2065470,65606-Mar-201304:00x86
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For all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameFile versionFile sizeDateTimePlatform
Cis.scpNot applicable73506-Jul-201220:21Not applicable
Kmddsp.tsp6.2.9200.1642047,10420-Sep-201206:33Not applicable
Ndistapi.sys6.2.9200.1642025,08820-Sep-201206:09x64
Ndproxy.sys6.2.9200.1655060,41606-Mar-201304:14x64
Ndptsp.tsp6.2.9200.1642060,92820-Sep-201206:33Not applicable
Pppmenu.scpNot applicable2,81706-Jul-201220:21Not applicable
Rasbase-ppdlic.xrm-msNot applicable3,06506-Mar-201307:05Not applicable
Rascfg.dll6.2.9200.16420121,85620-Sep-201206:32x64
Rasctrnm.hNot applicable1,82006-Jul-201220:21Not applicable
Rasdiag.dll6.2.9200.1642075,26420-Sep-201206:32x64
Rasmxs.dll6.2.9200.1642041,98420-Sep-201206:32x64
Rasser.dll6.2.9200.1642029,69620-Sep-201206:32x64
Wanarp.sys6.2.9200.1655083,45606-Mar-201304:12x64
Cis.scpNot applicable73506-Jul-201220:00Not applicable
Kmddsp.tsp6.2.9200.2052147,10420-Sep-201206:33Not applicable
Ndistapi.sys6.2.9200.2052125,08820-Sep-201206:07x64
Ndproxy.sys6.2.9200.2052160,41620-Sep-201206:06x64
Ndptsp.tsp6.2.9200.2052160,92820-Sep-201206:33Not applicable
Pppmenu.scpNot applicable2,81706-Jul-201220:00Not applicable
Rasbase-ppdlic.xrm-msNot applicable3,06506-Mar-201305:21Not applicable
Rascfg.dll6.2.9200.20521121,85620-Sep-201206:32x64
Rasctrnm.hNot applicable1,82006-Jul-201220:00Not applicable
Rasdiag.dll6.2.9200.2052175,26420-Sep-201206:32x64
Rasmxs.dll6.2.9200.2052141,98420-Sep-201206:32x64
Rasser.dll6.2.9200.2052129,69620-Sep-201206:32x64
Wanarp.sys6.2.9200.2065483,45606-Mar-201304:10x64
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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Additional file information for Windows RT, Windows 8, and Windows Server 2012

Additional files for Windows RT
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File nameArm_82d6f3f5efabd09ee94ddb3213676f5c_31bf3856ad364e35_6.2.9200.16550_none_553381de79c9ad13.manifest
File versionNot applicable
File size695
Date (UTC)06-Mar-2013
Time (UTC)17:15
PlatformNot applicable
File nameArm_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.16550_none_0aaa58824bbe69bf.manifest
File versionNot applicable
File size44,384
Date (UTC)06-Mar-2013
Time (UTC)17:15
PlatformNot applicable
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Additional files for all supported x86-based versions of Windows 8
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File nameX86_033254e973d85eb722318707280bbc09_31bf3856ad364e35_6.2.9200.20654_none_8bc480db85097411.manifest
File versionNot applicable
File size695
Date (UTC)06-Mar-2013
Time (UTC)17:09
PlatformNot applicable
File nameX86_d660892a001343ebb1047b274859f6ef_31bf3856ad364e35_6.2.9200.16550_none_5c74013f77ea8137.manifest
File versionNot applicable
File size695
Date (UTC)06-Mar-2013
Time (UTC)17:09
PlatformNot applicable
File nameX86_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.16550_none_0aa7e62a4bc14af9.manifest
File versionNot applicable
File size46,112
Date (UTC)06-Mar-2013
Time (UTC)17:09
PlatformNot applicable
File nameX86_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.20654_none_0b35841d64db501f.manifest
File versionNot applicable
File size46,112
Date (UTC)06-Mar-2013
Time (UTC)17:09
PlatformNot applicable
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Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012
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File nameAmd64_2a4b9bb9a12bea6b143fdf00ab7adab9_31bf3856ad364e35_6.2.9200.16550_none_59780dcc6338d189.manifest
File versionNot applicable
File size1,040
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameAmd64_2dc1f4a783082eabc066a310525e2b6f_31bf3856ad364e35_6.2.9200.20654_none_d0523a321e167ee3.manifest
File versionNot applicable
File size1,040
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameAmd64_3cb0b296c94e4f529a7ad3e6343e23c2_31bf3856ad364e35_6.2.9200.20654_none_e3e1d0eb7d650a89.manifest
File versionNot applicable
File size699
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameAmd64_ece5e17e2d366e9e8045fd78375e8208_31bf3856ad364e35_6.2.9200.16550_none_2df7bb9f04455f7f.manifest
File versionNot applicable
File size699
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameAmd64_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.16550_none_66c681ae041ebc2f.manifest
File versionNot applicable
File size46,118
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameAmd64_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.20654_none_67541fa11d38c155.manifest
File versionNot applicable
File size46,118
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameWow64_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.16550_none_711b2c00387f7e2a.manifest
File versionNot applicable
File size32,568
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
File nameWow64_microsoft-windows-rasbase_31bf3856ad364e35_6.2.9200.20654_none_71a8c9f351998350.manifest
File versionNot applicable
File size32,568
Date (UTC)06-Mar-2013
Time (UTC)16:48
PlatformNot applicable
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Properties

Article ID: 2825160 - Last Review: May 15, 2013 - Revision: 2.0
Applies to
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2825160

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