Article ID: 282844 - View products that this article applies to.
This article was previously published under Q282844
This article has been archived. It is offered "as is" and will no longer be updated.
When you print from a Works Spreadsheet or a Works Database report, the report may take up to two hours to print or your computer may stop responding (hang).
This issue may occur if any of the following conditions are true:
In Microsoft Windows Millennium Edition (Me)
In Microsoft Windows 98
To resolve this issue, use the following methods in the order in which they are presented.
Use the PCL5 Printer DriverIf you are using an HP LaserJet printer with a PCL6 printer driver, uninstall the PCL6 printer driver and install the PCL5 printer driver.
If you are using the PCL5 printer driver, proceed to the next method.
To obtain and install the PCL5 printer driver, visit the following Hewlett-Packard Web site:
Reduce the Resolution of the Print JobTo reduce the resolution of the print job, follow these steps:
Configure the Printer Spool SettingsTo configure the printer to print after the first page is spooled, follow these steps:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
When you print in graphics mode, the print job requires a large amount of memory. Laser printers load the entire page before the print process starts. The printer can take a long time to convert the print job to graphics, compress the print job, and then transfer the print job into the printer's memory. The time to print may vary depending on the speed of your computer's processor, the amount of Random Access Memory (RAM) installed, and the amount of hard disk space that is available.
In addition, if the graphics file that is created is too large, the printer may not have enough memory to print the file. The printer may generate an error, the computer may hang, or you may receive a partial printout of the file. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/313250/EN-US/ )PIP/Works: How to Troubleshoot Printing Issues
Article ID: 282844 - Last Review: February 28, 2014 - Revision: 7.1
Contact us for more help
Connect with Answer Desk for expert help.