Error Message: The Specified E-Mail Address Is Invalid

When you use the Shared Fax Service Manager, and you clear the Mail to field on the E-mail tab in the Route through e-mail Properties dialog box, you may receive the following error message:

This behavior can occur if under Incoming Methods, the Route through e-mail extension has an Enabled setting and the Mail to field on the E-mail tab in the Route through e-mail Properties dialog box is blank (empty).

To resolve this behavior, use either of the following methods:

Method 1: Enable the "Route through e-mail" Extension

1. In the left pane, click Incoming Methods.
2. In the right pane, right-click Route through e-mail, and then click Properties.
3. In the Route through e-mail Properties dialog box, click the E-mail tab and enter an e-mail address in the Mail to: field. Click Apply, and then click OK.
4. In the right pane, right-click Route through e-mail, and then click Enable.

Option 2: Disable the "Route through e-mail" Extension

1. In the left pane, click Incoming Methods.
2. In the right pane, right-click Route through e-mail, and then click Properties.
3. In the Route through e-mail Properties dialog box, click the E-mail tab and enter an e-mail address (or any character or space) in the Mail to: field. Click Apply, and then click OK.
4. In the right pane, right-click Route through e-mail, and then click Disable.