Android smartphone devices that are tested for use with Lync 2013 for Android

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Article ID: 2829747 - View products that this article applies to.
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Summary

The following Android smartphone devices have been specifically evaluated for the use of Lync 2013 for Android:

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ManufacturerDevice ModelMemory CPUResolution
SamsungGalaxy Nexus 1 GB RAM1.2 GHz dual core1280 × 720
SamsungGalaxy S III2 GB RAM1.5 GHz dual core1280 × 720
HTCEVO 4G1 GB RAM1.5 GHz dual core800 × 480
SamsungGalaxy Note1 GB RAM1.4 GHz dual core1280 × 800
HTCDroid Incredible 4G LTE1 GB RAM1.2 GHz dual core960 × 540
SamsungGalaxy S II 1.1 GB RAM1.2 GHz dual core800 × 480
MotorolaDROID RAZR1 GB RAM1.2 GHz dual core960 × 540
SamsungGoogle Nexus S512 MB RAM1 GHz800 × 480


The More Information section of this article provides support information about Android smartphone devices that use Lync 2013 for Android.

Note Besides the devices listed above, any Android smartphone device that meets the following criteria is supported for Lync 2013 for Android.

More information

  • The Android smartphone must be running Android 4.0 or later.
  • The Android tablet devices must be running Android 5.4 of later.
  • Lync 2013 for Android is not supported on devices that have Tegra 2 chipsets.
  • The device must have a 1.2 GHz dual core or faster CPU.
  • The resolution of the device camera (both front and rear) should be VGA or higher.
  • Other hardware requirements should be aligned with the Android 4.0 Compatibility Definition document.

If you are having an issue with the Lync 2013 for Android application on a supported Android device please review the following Microsoft KB article prior to opening an opening a Microsoft support incident:

2636313 How to troubleshoot issues that you may encounter when you use the Lync 2010 mobile client for Google Android

Note Microsoft support personnel can view the step by step information for determining the supportability of the customer’s Android device with the Lync 2013 Android client in the Microsoft Internal Support Information section of this KB article. To do this use the internal Microsoft VisualKB application. 

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Article ID: 2829747 - Last Review: June 13, 2014 - Revision: 4.0
Applies to
  • Microsoft Lync 2013
Keywords: 
kbsurveynew KB2829747

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