Deploying a VM with Virtual Machine Manager fails with Error (2912) - Forbidden (403) (0x80190193)

Article ID: 2830506
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Symptoms

Using System Center 2012 Virtual Machine Manager (VMM) Service Pack 1 (SP1) to deploy a virtual machine fails with the following error:

Error (2912):
An internal error has occurred trying to contact the <HOST_NAME> server: NO_PARAM: NO_PARAM.
WinRM: URL: [http://<HOST_NAME>:5985], Verb: [INVOKE], Method: [GetError], Resource: [http://schemas.microsoft.com/wbem/wsman/1/wmi/root/microsoft/bits/BitsClientJob?JobId={3BA55CB4-5ECC-48A6-895F-C7B35EBF8B12}]
Forbidden (403) (0x80190193)

Cause

This issue can occur if the VMM library share where the VHD file of the VM being created is located is on a virtual machine that is running on a VMware ESX or ESXi host, and the virtual machine's disk where the VMM library share is located has HotAdd/HotPlug capability enabled. 

To check whether the HotAdd/HotPlug capability is enabled for the virtual machine disk, use administrative credentials to try to remotely access the admin share of the disk where the VMM library share is located (e.g. \\server\E$). If enabled, this operation should fail with the following error:

You do not have permission to access \\<server>\e$, Contact your network administrator to request access.

This error will be displayed even if the account that was used to access the share has Full Control permissions. 

Resolution

To resolve this issue, disable the HotPlug/HotAdd capability of the virtual machine disk where the VMM library share is located as described in the VMware KB below:

Disabling the HotAdd/HotPlug capability in ESXi 5.x and ESXi/ESX 4.x virtual machines (1012225): http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1012225

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2830506 - Last Review: April 3, 2013 - Revision: 2.0
Keywords: 
KB2830506

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