Some Motherboards with Dual-Processor VIA Chipsets May Have Noisy Playback After You Record Audio

On some dual-processor computers that have VIA chipsets, if you record audio by means of the microphone input, the playback may contain static sounds.

This problem can occur with certain coder/decoder hardware (codecs), such as, the Winbond audio codec, which is used by some motherboard manufacturers.

To resolve this problem, contact the motherboard manufacturer for the availability of a software update.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.