Article ID: 2831434 - View products that this article applies to.
Consider the following scenario:
Note In some cases, the sender's name is displayed instead of the sender's email address.
This issue occurs because of a limitation in the Outlook Hotmail Connector.
Note This issue does not occur in Outlook 2013.
This issue only affects Outlook 2007 and Outlook 2010. This is because Outlook 2007 and Outlook 2010 use Microsoft Outlook Hotmail Connector to connect to Outlook.com and Hotmail.com accounts. There are no plans to update the Outlook Hotmail Connector. However, Outlook 2013 supports Exchange ActiveSync (EAS) accounts and therefore does not experience this issue.