Information Store Does Not Start with Service-Specific Error 0 (Zero)

The information store does not start, and the following system event ID is logged in the Application event log: There are informational event IDs preceding this error in the log. These are the interfaces starting up: NOTE: Following these events are shut down events.

The Store.log file (with Debug tracing enabled) lists the following errors:

The machine account no longer has rights to read the information store, for the following possible reasons:

• The server is no longer a part of the Exchange Domain Servers Group.
• Inherited rights have been removed from the information store.
• Explicit denies have been added to this object.
• The object may no longer exist.

Warning If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Exchange 2000 Server, Microsoft Exchange Server 2003, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk. Use ADSI Edit to check the permissions on the following object or verify that it exists: If the permissions are incorrect or Exchange accounts are missing, run setup.exe /domainprep. For more information, click the following article number to view the article in the Microsoft Knowledge Base: You can find the ADSI Edit by installing Windows 2000 Support Tools. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

The same errors will also be listed if the system account does not have access to the storage group objects. (The Store.log file will be a little different.)