Article ID: 2832600 - View products that this article applies to.
A user cannot open a drawing file that uses one of the following formats or save a drawing file to one of the following formats by using Microsoft Visio 2013:
Error message 1
Error message 2
You are attempting to open a file type that is blocked by your registry policy setting.
Error message 3
You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy setting.
You are attempting to open a file type <File_Type> that has been blocked by your File Block settings in the Trust Center.
This issue occurs because the file type that you want to open or save to is blocked in Visio 2013.
Note The File Block Settings dialog box is new in Visio 2013.
To open the blocked drawing file or save a file to a blocked file type, use one of the following methods.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756)How to back up and restore the registry in Windows
Method 1: Unblock the file type in the Trust Center
The following screen shot shows the default settings for the File Block Settings dialog box in Visio 2013:
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If the Open and Save options are unavailable, your system administrator may have applied group policies to block the file types.
Method 2: Move the file to a trusted locationIf you trust the file that you want to open in Visio 2013, override the registry policy settings by moving the file to a trusted location.
For more information about how to create, remove, or change a trusted location for files, go to the following Microsoft website:
Plan and configure Trusted Locations settings for Office 2013
Method 3: Use a Group Policy template to override the file type that is blocked
If you are a domain administrator, you can override the settings for file types that are blocked by using a Group Policy template. You can download the Office 2013 Administrative Template files (ADM, ADMX/ADML) and Office Customization Tool from the following Microsoft Download Center page:
Note You can control the restrictions for the following file types by using the File Block Settings dialog box:
How to restrict files in Microsoft Visio 2013To restrict the kinds of files that you can open or save in Visio 2013, an administrator can use the 2013 Office System Administrative Templates to configure the registry on the client computer.