Article ID: 283361 - Last Review: December 1, 2007 - Revision: 1.5

Device Manager Still Lists a Device After You Try to Remove It

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This article was previously published under Q283361
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SYMPTOMS

After you remove a device from Device Manager, if you click No when you are asked whether you want to restart the computer now, the device may still appear in Device Manager after the Device Manager window is updated.
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CAUSE

This behavior can occur because the device is in use. Windows XP cannot stop and remove the device until you restart the computer.
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RESOLUTION

To resolve this behavior, restart the computer.
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STATUS

This behavior is by design.
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MORE INFORMATION

For information about what may be preventing the removal of the device, look in the Setupapi.log file. The Setupapi.log file is located in the Windows XP installation folder, which is typically the Windows or Winnt folder.
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
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Keywords: 
kbhardware kbprb kbui KB283361
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