Article ID: 283361 - View products that this article applies to.
This article was previously published under Q283361
After you remove a device from Device Manager, if you click No when you are asked whether you want to restart the computer now, the device may still appear in Device Manager after the Device Manager window is updated.
This behavior can occur because the device is in use. Windows XP cannot stop and remove the device until you restart the computer.
For information about what may be preventing the removal of the device, look in the Setupapi.log file. The Setupapi.log file is located in the Windows XP installation folder, which is typically the Windows or Winnt folder.
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