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An error occurred while executing a custom action when installing the SharePoint portal in Service Manager

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This article helps you fix an issue in which you can't install the SharePoint portal in System Center 2012 Service Manager.

Original product version:   System Center 2012 Service Manager
Original KB number:   2834776

Symptoms

You get the following error message when trying to install the SharePoint portal in System Center 2012 Service Manager:

Configure portal SharePoint Web site
An error occurred while executing a custom action:_CreateSharePointWebSite
This upgrade attempt has failed before permanent modifications were made

Cause

This can occur if the SQL Server database being used is the 32-bit edition. SharePoint 2010 Foundation server requires a 64-bit version of SQL Server.

Resolution

To resolve this issue, use the 64-bit version of SQL Server.