Installing SharePoint Portal in Service Manager fails with "An error occurred while executing a custom action"

Article ID: 2834776 - View products that this article applies to.
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Symptoms

You get the following error message when trying to install SharePoint Portal in System Center 2012 Service Manager:

Configure portal SharePoint Web site
An error occurred while executing a custom action:_CreateSharePointWebSite
This upgrade attempt has failed before permanent modifications were made

Cause

This can occur if the SQL database being used is the 32-bit edition. SharePoint 2010 Foundation server requires a 64-bit version of SQL Server.

Resolution

To resolve this issue, use the 64-bit version of SQL Server.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2834776 - Last Review: April 10, 2013 - Revision: 1.0
Applies to
  • Microsoft System Center 2012 Service Manager
  • Microsoft System Center 2012 Service Manager Service Pack 1
Keywords: 
KB2834776

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