Article ID: 2835019 - View products that this article applies to.
You experience one of the following symptoms in Outlook for Mac 2011 after you install the 14.3.2 update:
This issue occurs because entries are added to the local Blocked Senders list. These entries cause Outlook to treat messages that you send and receive as if they originated from a blocked sender.
This behavior occurs because the 14.3.2 update causes Outlook to use your local Blocked Senders list to filter incoming and outgoing messages. This is a change from the previous behavior of the program. Before the 14.3.2 update, Outlook did not use the local Blocked Senders list when the program was configured by using a Microsoft Exchange account.
To resolve this issue, install the 14.3.4 update for Outlook for Mac 2011. For more information about this update, and to download the file, go to the following Microsoft website:
Note The following steps apply only to users who are using Outlook for Mac 2011 together with an Exchange 2010 or Exchange 2007 account. Users who are using Outlook for Mac 2011 together with an Exchange 2013 account or some Office 365 accounts cannot adjust the Junk E-mail Protection settings in Outlook because that option is unavailable.
To work around this issue, follow these steps in Outlook for Mac 2011:
Article ID: 2835019 - Last Review: May 18, 2013 - Revision: 5.0
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