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Summary

This article describes the issues that are fixed in the hotfix for Lync for Mac 2011 that is dated April 2013.

Introduction

Issues that the update fixes

The hotfix fixes the following issues:

  • 2837047 Error message when you try to join an online meeting on a Lync for Mac 2011-based device

  • 2837048 Desktop sharing or video sharing session disconnects when you use Lync for Mac 2011

More Information

How to obtain the update

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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