Upgrade to Windows XP Generates Error Message "Code 28" About Windows Sound System Drivers

Article translations Article translations
Article ID: 283783 - View products that this article applies to.
This article was previously published under Q283783
Expand all | Collapse all

SYMPTOMS

When you upgrade to Windows XP from Windows 2000, Device Manager shows the Windows Sound System Compatible (WDM) driver as having a problem. When you view the device properties, the following description appears:
Code 28 (The drivers for this device are not installed).

CAUSE

This behavior occurs because Windows Sound System Compatible (WDM) drivers are deleted during the upgrade to Windows XP.

STATUS

This is by design. With the current drivers, this device is not compatible with Windows XP.

Properties

Article ID: 283783 - Last Review: October 18, 2001 - Revision: 1.2
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbhardware kbprb kbsound KB283783

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com