Upgrade to Windows XP Generates Error Message "Code 28" About Windows Sound System Drivers

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Article ID: 283783 - View products that this article applies to.
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When you upgrade to Windows XP from Windows 2000, Device Manager shows the Windows Sound System Compatible (WDM) driver as having a problem. When you view the device properties, the following description appears:
Code 28 (The drivers for this device are not installed).


This behavior occurs because Windows Sound System Compatible (WDM) drivers are deleted during the upgrade to Windows XP.


This is by design. With the current drivers, this device is not compatible with Windows XP.


Article ID: 283783 - Last Review: October 18, 2001 - Revision: 1.2
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
kbhardware kbprb kbsound KB283783

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