Article ID: 2838083 - View products that this article applies to.
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Symptoms

When you sign in to Windows 8 on a tablet for the first time, the Touch Keyboard icon that should be displayed on the taskbar is not displayed.

This issue occurs only on certain devices.

Update information

To resolve this issue, install update rollup 2855336. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base:
2855336 Windows RT, Windows 8, and Windows Server 2012 update rollup: July 2013

Workaround

To enable the Touch Keyboard icon, use one of the following methods:

Method 1

  1. Open the desktop, and then press and hold or right-click the taskbar.
  2. Point to Toolbars.
  3. Tap or click Touch Keyboard.

Method 2

  1. Swipe in from the right edge of the screen, and then tap Settings. If you are using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.
  2. Tap or click the Keyboard icon.
  3. Tap or click Touch keyboard and handwriting panel.

More information

For more information about how to use the taskbar and touch keyboard, go to the following Microsoft websites:
How to use the taskbar

How to use the touch keyboard
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 2838083 - Last Review: July 9, 2013 - Revision: 2.0
Applies to
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
Keywords: 
kbhotfixserver kbfix kbsurveynew kbexpertisebeginner KB2838083

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