HTTP Unauthorized to /_vti_bin/client.svc/sp.utilities.utility.SendEmail

Article ID: 2839070 - View products that this article applies to.
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Symptoms

SharePoint 2013 Workflows that attempt to send an email to a SharePoint group can fail with an Access Denied error if the membership of the SharePoint group is not set to Everyone.

Cause

This occurs when the user starting the workflow is not part of the SharePoint group. The following is logged ULS and in the Workflow Status page:

Retrying last request. Next attempt scheduled in less than one minute. Details of last request: HTTP Unauthorized to http://URL/_vti_bin/client.svc/sp.utilities.utility.SendEmail


RequestorId: c4f61784-766a-e0af-0000-000000000000. Details: RequestorId: c4f61784-766a-e0af-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {"Transfer-Encoding":["chunked"],"X-SharePointHealthScore":["0"],"SPClientServiceRequestDuration":["96"],"SPRequestGuid":["c4f61784-766a-e0af-bd84-218299c77930"],"request-id":["c4f61784-766a-e0af-bd84-218299c77930"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"MicrosoftSharePointTeamServices":["15.0.0.4454"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"Cache-Control":["max-age=0, private"],"Date":["Thu, 21 Feb 2013 14:15:02 GMT"],"P3P":["CP=\"ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI\""],"Server":["Microsoft-IIS\/7.5"],"WWW-Authenticate":["NTLM"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) in d:\bt\98787\private\source\WF\Microsoft.Activities.Hosting\Microsoft\Activities\Hosting\Runtime\Subroutine.cs:line 282 at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)


Exception occured in scope Microsoft.SharePoint.Utilities.SPUtility.SendEmail. Exception=System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))    
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)    
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)    
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)    
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()    
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)    
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)    
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)    
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)


Original error: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))    
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)    
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)    
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)    
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()    
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)    
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)    
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)    
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)


Error occurred while processing the inbound odata webservice call. Ex: System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))    
 at Microsoft.SharePoint.SPGlobal.HandleUnauthorizedAccessException(UnauthorizedAccessException ex)    
 at Microsoft.SharePoint.Library.SPRequest.GetUsersDataAsSafeArray(String bstrUrl, UInt32 dwUsersScope, UInt32 dwUserCollectionFlags, String bstrValue, UInt32 dwValue, UInt32& pdwColCount, UInt32& pdwRowCount, Object& pvarDataSet)    
 at Microsoft.SharePoint.SPUserCollection.InitUsersCore(Boolean fCustomUsers, String[] strIdentifiers, SPUserCollectionFlags ucf)    
 at Microsoft.SharePoint.SPBaseCollection.GetEnumerator()    
 at Microsoft.SharePoint.Utilities.SPUtility.ResolveAddressesForEmail(SPWeb web, IEnumerable`1 addresses, AddressReader func)    
 at Microsoft.SharePoint.Utilities.SPUtility.SendEmail_Client(EmailProperties properties)    
 at Microsoft.SharePoint.ServerStub.Utilities.SPUtilityServerStub.InvokeStaticMethod(String methodName, ClientValueCollection xmlargs, ProxyContext proxyContext, Boolean& isVoid)    
 at Microsoft.SharePoint.Client.ServerStub.InvokeStaticMethodWithMonitoredScope(String methodName, ClientValueCollection args, ProxyContext proxyContext, Boolean& isVoid)

Resolution

There are a few solutions to this problem. 

  1. Allow everybody to see the members of the SharePoint group.
  2. Remove the SharePoint group from the To or CC line of the email.
  3. Explicitly add the users to the To or CC line if the membership visibility cannot be changed for the SharePoint group.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2839070 - Last Review: April 23, 2013 - Revision: 3.0
Applies to
  • Microsoft SharePoint Server 2013
  • Microsoft SharePoint Designer 2013
Keywords: 
KB2839070

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