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Article ID: 2839533 - View products that this article applies to. SymptomsWhen the Microsoft Exchange RPC Client Access service (Microsoft.Exchange.RpcClientAccess.Service.exe) freezes in a Microsoft Exchange Server 2010 environment, users cannot connect to the Client Access server until the RPC Client Access service is restarted. CauseThis issue occurs because of a deadlock in the RPC Client Access service. ResolutionTo resolve this issue, install the following update rollup: 2891587
(http://support.microsoft.com/kb/2891587/
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Description of Update Rollup 3 for Exchange Server 2010 Service Pack 3 StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More informationFor more information about the RPC Client Access service, go to the following Microsoft website: General information about RPC Client Access service
(http://technet.microsoft.com/en-us/library/ee332317(v=exchg.141).aspx)
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