Article ID: 2840544 - View products that this article applies to.
Consider the following scenario:
In this scenario, the Secure Attention Sequence (logon) dialog box does not appear.
To resolve this issue, be sure to hold down the Shift key before choosing to log off or restart the system. Alternatively, you can try pressing the Shift key multiple times.
Note: If you are running Windows 7, you must also have the following hotfix installed:
(http://support.microsoft.com/kb/2526967)The Shift key on a USB keyboard does not override the automatic logon setting on a computer that is running Windows 7 or Windows Server 2008 R2
For more information about how to enable automatic logon in Windows, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/310584)How to enable automatic logon in Windows
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.