Article ID: 284154 - Last Review: March 19, 2012 - Revision: 2.0

"Stop error code 0X0000001E" or "Stop error code 0x00000050" in Protcls.sys when you undock a Toshiba Tecra 8100

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This article was previously published under Q284154
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SYMPTOMS

After you upgrade the factory-installed Microsoft Windows 2000 operating system on a Toshiba Tecra 8100 to Microsoft Windows XP, when you attempt to undock (eject) the Toshiba Tecra 8100 from a docking station, you may receive one of the following stop messages:
STOP 0x00000050 (0xFF000087,0x00000000,0xBFD38104,0x00000000)

STOP 0X0000001E (0X???????, 0X???????,0X???????,0X???????)
Note: The parameters may vary, but the specific stops "0X1e" and "0x50" do not.
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CAUSE

This problem is caused by the Yamaha DS-1 driver Ydsxgdk.sys, which is the driver in the operating system factory preload for the Toshiba Yamaha DS-XG Audio Docking Device. This problem does not occur in a clean installation of Windows XP.
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RESOLUTION

To resolve this problem, replace the driver with the Ds1wdm.sys driver that is included in Windows XP.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
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Keywords: 
kbenv kberrmsg kbhardware kbprb KB284154
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