Windows Live Mail Error: 0x8DE20003 or Server Error: 3204 accessing Outlook.com

Article translations Article translations
Article ID: 2842520 - View products that this article applies to.
Expand all | Collapse all

Summary



If you're using Windows Live Mail to access Outlook.com and experience one of the following:
  • Error: Server: https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx Windows Live Mail Error ID: 0x8DE20003
  • Unable to Sign in or access mail. (Outlook.com, MSN, Outlook.com and Live Mail)

Note: The problem is sometimes accompanied by a message saying: Email address is removed for privacy or Server Error: 3204.


Resolution


Let us Fix It for you

To fix this problem automatically, click the Fix It button or link. Click Run in the File Download dialog box, and follow the steps in the Fix it wizard.

Collapse this imageExpand this image
assets fixit1
Fix this problem
Microsoft Fix it 9833174
Collapse this imageExpand this image
assets fixit2


Note: This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note: If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem. Did this fix the problem? Check whether the problem is fixed. If the problem is fixed, you are finished with this section. 


Fix it myself

Collapse this imageExpand this image
assets folding start collapsed
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your Windows operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be solved. Use Registry Editor at your own risk.

  1. Run Regedit:
    • In Windows 7, click Start and type regedit in the Search programs and files text box.
    • In Windows 8, move you mouse to the upper right corner, click Search and type regedit in the search text box.
  2. Click OK in the User Account Control window.
  3. Once Regedit starts, navigate to the HKEY_CURRENT_USER\Software\Microsoft\Windows Live\Communications Clients\Shared\Policies key and remove the entry where:

    The Name field = ssl.live.com_MBL_SSL and Data field = MBI_SSL.
  4. Exit out of Regedit.
Collapse this imageExpand this image
assets folding end collapsed

Properties

Article ID: 2842520 - Last Review: September 13, 2013 - Revision: 3.0
Applies to
  • Windows 8
  • Microsoft Surface with Windows 8 Pro
Keywords: 
KB2842520

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com