Article ID: 2844050 - View products that this article applies to.
Consider the following scenario:
This behavior is due to corruption of the user's Remote Access XML file.
To resolve this issue, follow the steps below on the Windows Storage Server 2008 R2 Essentials server:
Once these steps have been completed, a new Remote Access XML file will be created for the user.
NOTE: If the user has made any customizations for their Remote Web Access page, those settings will be lost and will need to be reconfigured. In addition, if the server Dashboard consistently shows the client PC status as being Offline, you may need to uninstall and re-install the Connector software on the client PC.
How do I connect computers to the server?
For more information on Remote Web Access in Windows Storage Server 2008 R2 Essentials, access the following Microsoft TechNet link:
What is Remote Web Access?
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2844050 - Last Review: May 1, 2013 - Revision: 7.0
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