User is disconnected from a desktop or application sharing session in an online meeting in Lync for Mac 2011

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Article ID: 2844270 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You configure a client policy that requires data from desktop and application sharing sessions to be encrypted in a Microsoft Lync Server 2010 environment.
  • A user (user A) joins an online meeting in Lync for Mac 2011.
  • Another user (user B) shares a desktop or application in the online meeting.
In this scenario, user A is disconnected from the desktop or application sharing session.

Cause

This issue occurs because the Lync for Mac 2011 client does not accept an INVITE request that indicates that the sharing session requires an encrypted connection.

Resolution

To resolve the issue, install the following cumulative update:
2844274 Description of the Microsoft Lync for Mac 2011 14.0.5 update

More information

For more information about similar issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:
2793013 A user can’t start an encrypted desktop sharing or application sharing session with a Lync for Mac 2011 user
2837048 Desktop sharing or video sharing session disconnects when you use Lync for Mac 2011

Properties

Article ID: 2844270 - Last Review: June 5, 2013 - Revision: 1.0
Applies to
  • Microsoft Lync for Mac 2011
Keywords: 
kbqfe kbfix kbsurveynew kbexpertisebeginner KB2844270

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