Article ID: 2844930 - View products that this article applies to.
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When you browse to the Office 365 sign-in page, you can't sign in or access Office 365 services. Instead, you receive the following message and are prompted to upgrade your web browser:
It's time to upgrade your browser!

You're currently using an old browser that doesn't support all the features of the service you're trying to access.
You receive this message if you're using a browser that's not supported by Office 365.


Use a browser that's supported by Office 365. For a list of browsers that are supported by Office 365, go to the following Microsoft website:
Software requirements for Office 365 for business


To download and install the latest version of Internet Explorer, go to the following Microsoft website:
Still need help? Go to the Office 365 Community website.


Article ID: 2844930 - Last Review: July 9, 2014 - Revision: 6.0
Applies to
  • Microsoft Office 365
  • Office 365 User and Domain Management
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