Article ID: 2845956 - View products that this article applies to.
Not sure which release of Microsoft Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
Consider the following scenario:
Additionally, when you click Learn more, you receive an error message that resembles the following:
The mailboxes listed in the following table can't be migrated because they contain errors.
Errors: Mailboxes -1
A Windows Live error occurred while provisioning for "firstname.lastname@example.org". An internal error occurred while talking to Windows Live. Additional details: "0x800482101033This action is currently blocked for the API. CH1IDOPRTI03 2011.09.07.15.30.48".
Office 365 can't change attributes of federated users. In this scenario, Office 365 can't change the value of the ForceChangePassword field from True to False in the CSV file that you created for the migration.
To resolve this issue, edit the CSV file to set the ForceChangePassword field to False for federated users. For example, the CSV file will resemble the following:
Collapse this tableExpand this table
It's also important to make sure that the user who is accessing the mailboxes that are to be migrated has the necessary permissions. For more information, go to the following Microsoft websites:
Still need help? Go to the Office 365 Community
Article ID: 2845956 - Last Review: September 3, 2013 - Revision: 3.0
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