Article ID: 2847950 - View products that this article applies to.
Consider the following scenario:
In this scenario, in rare cases scrolling may stop working on the Windows 8 Start screen. This includes using the mouse wheel, touchpad or dragging the scrollbar at the bottom of the screen for scrolling. Mouse or touchpad movement and the ability to launch apps is not affected. In addition, this issue only affects the Windows 8 Start screen and does not affect any applications.
To resolve this issue, perform one of the following actions to change the focus away from the Windows 8 Start screen:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.