Article ID: 284971 - View products that this article applies to.
This article was previously published under Q284971
This article has been archived. It is offered "as is" and will no longer be updated.
Windows Media Player may not recognize playlists that you created by using either the CD Deluxe or the CD Player program.
This problem occurs because Windows Media Player only recognizes playlists that are stored in the .asx file format.
To work around this problem, create new playlists by using Windows Media Player or the PowerToys Data Conversion tool in the Windows Media Player Bonus Pack. To download this tool, visit the following Microsoft Web site, and view "Windows Media Tools and Services":
http://www.microsoft.com/windows/windowsmedia/download/alldownloads.aspxFor more information about the PowerToys Data Conversion tool, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/bonuspack/powertoys.aspxNote The Data Conversion tool is only available in the Windows Media Player Bonus Pack for Windows Media Player 7.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
The CD Deluxe and CD Player programs are not included when you perform a clean (full) install of Windows XP, but these programs are preserved when you upgrade your computer to Windows XP. The CD Deluxe program is preserved when you upgrade your computer from Microsoft Windows 98 (with Plus! for Windows 98 installed) to Windows XP. The CD Player program is preserved when you upgrade your computer from Microsoft Windows 2000 to Windows XP.
Article ID: 284971 - Last Review: February 28, 2014 - Revision: 6.3
Contact us for more help
Connect with Answer Desk for expert help.