Article ID: 285129 - View products that this article applies to.
This article was previously published under Q285129
When you open a Form in Outlook 2000, the following error message may occur:
The form you have selected could not be displayed. The form required to view this message cannot be displayed. Contact your administrator.
This problem can occur if there is a problem reading the local forms cache.
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
276367The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/276367/ )How to obtain the latest Office 2000 service pack
The fix is also available for the following language(s): French
Version File name ---------------------------- 8.30.3165.0 Outex.dll 184.108.40.20610 Outllib.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).After you apply the latest service pack, add the registry information that is provided in the "More Information" section of this article.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To enable this fix, modify the following registry entry: