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Windows 2000 Does Not Shut Down Correctly with Adaptec Easy CD Creator 4.0 or Earlier Installed

Article ID: 285461 - View products that this article applies to.

This article was previously published under Q285461

SYMPTOMS

When you try to shut down a computer running Microsoft Windows 2000 Professional with Adaptec Easy CD Creator 4.0 or earlier installed, you may find that the computer does not shut down properly.

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CAUSE

This behavior can occur because Adaptec Easy CD Creator version 4.0 does not deal with shutdown and hibernation issues in Windows 2000.

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RESOLUTION

To resolve this behavior, upgrade to Adaptec Easy CD Creator version 4.02.

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STATUS

This behavior is by design.

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MORE INFORMATION

To find out more about Adaptec Easy CD Creator compatibility with Windows products, please visit the following Web site:

http://www.roxio.com

(http://www.roxio.com)

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For more information about hardware and software vendor contact information, visit the following Microsoft Web site:

http://support.microsoft.com/gp/vendors

(http://support.microsoft.com/gp/vendors)

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