Article ID: 2857352 - View products that this article applies to.
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When you run the IdFix DirSync Error Remediation Tool in your on-premises Active Directory Domain Services (AD DS) environment, "character" is displayed in the ERROR column for one or more objects.

This problem occurs if the tool identifies a character in an attribute that's not valid and that can't be synced from the on-premises AD DS environment to Microsoft Azure Active Directory (Azure AD). 


To resolve this issue, re-enter a value for the attribute. To do this, follow these steps:
  1. In the UPDATE column for the object, type the value that you want for the attribute.

    Make sure that the value contains only characters that are valid for that attribute. For more information, see the "Directory object preparation" sections of the following Microsoft website:
    Directory synchronization preparation
  2. In the ACTION column, click EDIT, and then click Apply.
  3. Repeat steps 1 and 2 for each object that has a "character" entry in the ERROR column.
  4. Run IdFix again to look for more object errors.


Still need help? Go to the Office 365 Community website or the Azure Active Directory Forums website.


Article ID: 2857352 - Last Review: July 9, 2014 - Revision: 6.0
Applies to
  • Microsoft Azure
  • Microsoft Office 365
  • Windows Intune
  • CRM Online via Office 365 E Plans
  • Microsoft Azure Recovery Services
  • Office 365 Identity Management
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