Article ID: 286017 - View products that this article applies to.
This article was previously published under Q286017
When you try to open a file that Microsoft Excel or Microsoft Word could not open previously, you receive the following error message:
You receive this message every time that you try to open the file.
The document 'Filename' caused a serious error the last time it was opened. Would you like to continue opening it?
This issue occurs because the file appears on the list of disabled files for the Microsoft Office program. The program adds a file to this list if the file causes a serious error, such as causing the program to close unexpectedly (crash) during two or more attempts to open it.
This message lets you avoid potential problems that may occur if you open the file.
To resolve this issue, remove the file from the list of disabled files. To do this, follow these steps, as appropriate for the version of Word or of Excel that you are running.
Microsoft Office Excel 2003, Microsoft Excel 2002, Microsoft Office Word 2003, or Microsoft Word 2002
Microsoft Office Excel 2007 or Microsoft Office Word 2007
Article ID: 286017 - Last Review: March 9, 2007 - Revision: 5.0